1. Introduction

This Privacy Policy describes how OLIS (hereinafter “We”, “the Company”) collects, uses and protects the personal data of users (hereinafter “You” or “the User”) who access our website and make purchases of our products, including delivery services within Spain.

2. Data we collect

When you use our website or make a purchase, we may collect the following personal data:

  • Contact information: Name, email address, postal address and telephone number.
  • Billing information: Information required for payment, such as credit or debit card details, bank account details or other payment methods.
  • Delivery information: Shipping address to complete the delivery of the products.
  • Navigation data: Information about your behavior on our website, including IP address, browser type, pages visited and time spent.

3. Purposes of the treatment

The personal data we collect will be processed for the following purposes:

  • Process and manage your orders, including delivery services.
  • Provide customer support and resolve queries or complaints.
  • Improve the user experience on our website by analyzing your browsing behavior.
  • Send commercial communications, promotions and news about our products, if you have given your consent to do so.

4. Legal basis for processing

We process your personal data in accordance with the following legal bases:

  • Execution of a contract: To process and deliver orders placed on our website.
  • Consent: In case you have opted to receive our commercial and marketing communications.
  • Legitimate interest: To improve our services and user experience on our website.

5. Data sharing

We do not share your personal data with third parties, except in the following cases:

  • Service Providers: Third parties who help us make deliveries, manage payments and provide customer services.
  • Legal obligations: When necessary to comply with a legal obligation or court order.

6. Data security

We are committed to ensuring the security of your personal data by implementing appropriate technical and organisational measures. However, no data transmission over the Internet is completely secure, so we cannot guarantee the absolute security of information transmitted electronically.

7. User rights

You have the following rights regarding your personal data:

  • Access your personal data and request a copy thereof.
  • Rectify any incorrect or incomplete data.
  • Request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Object to the processing of your data for marketing purposes.
  • Restrict the processing of your personal data in certain circumstances.

To exercise your rights, you can contact us via our email: info@olis-shop.com.

8. Changes to the privacy policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page and, if necessary, we will inform you by email.

9. Contact

If you have any questions or queries about this Privacy Policy, you can contact us at:
Email: info@olis-shop.com
Phone: +34 641 39 09 74